The blog is not an official Kapow blog, it's not even done by a Kapow employee.
Alexander is running this blog by himself, he is not affiliated with Kapow. He has several years of experience using Kapow and offers training and consulting.
If you own an Kapow Enterprise license, send official support requests to suppoer@kapowtech.com. If you don't officially have a license to use the product, create an account on KDC (kdc.kapowtech.com), and visit the discussion forum (http://kdc.kapowtech.com/html/modules.php?op=modload&name=NewsPortal&file=thread&group=kapow.forum), and we (usually me) will answer your questions.
Regards,
Klaus Groenbaek
Senior Professional Services Engineer